Privacy, Security & Refund Policy

Thank you for visiting our website We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with Scialle. This commitment includes respecting and protecting the privacy of personal information. This privacy policy provides you with information about how we collect, use and share your personal information, and our privacy practices in general.

We are always ready to address your questions and concerns regarding our privacy practices. Please feel free to contact us through one of the following methods:

By E-mail:
By Mail: Scialle Shawls
Return Department  
7406 Route 487
Mildred, PA 18632


We hope you are delighted with your Scialle purchase. Your satisfaction is our goal.
If you would like to return or exchange your purchase, please call our customer service at 888-440-5301. We will provide you with a UPS return label.
Within 30 days, you may elect to have a full refund to your credit card, minus the return shipping cost, or you may exchange your purchase for another item.


Q: What information does Scialle collect?
A: The Information You Provide to Scialle

*In a purchase, we collect information such as your name, billing address, shipping address, telephone number, email address and payment or gift card information.
*When you send a gift or virtual gift card to a person, we collect information
such as that person’s name, telephone number email, and/or shipping address.
*When you ask us a question, we collect your name, email address, or other contact information.

Q: How does Scialle use the information collected?
A: • To complete your purchase transactions and provide the services you request.
• To send you catalogs and other offerings on- and offline.
• To contact you about the status of your orders.
• To identify your product and service preferences, so that you can be informed of new or additional products,
services, and promotions offered by Scialle fine shawls
• To improve our sites, products/services, customer service, and customer shopping experience

Q: What information does Scialle share with others?
A *We do not share any of your personal information with any other party.


Q: What about security?

A: Protecting the security of your information is very important to us. When you transmit sensitive personal
information (such as credit card information) from your computer to our servers, your information
is protected by both a “firewall” (a combination of computer hardware and software that helps keep
unauthorized visitors from accessing information within our computer network)
and industry standard SSL (secure socket layer) encryption. Once we receive your transmission,
we will take reasonable precautions to secure and protect the information on our systems.
Unfortunately, no data transmission over the Internet can be 100% secure and, accordingly,
we cannot guarantee or warrant the security of any information you disclose or transmit to us online.
However, we strive to protect your information and privacy.


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